How do i get my money back after waiting for 10 months and several cancellation of my furniture, i have tried the customer help line no reply? He answered all my questions and 2 days before delivery helped me change to white glove service as my husband is ill. In any event, reached out to customer service and they were incredibly responsive. Do not buy from this company, I paid £2500 for a leather 3 piece suite waited 5months for it to arrive and after 2 weeks use the leather arms went saggy and distorted. Complained to them but they said they didn't class this as a fault. It is so bad even the charity shops will not take it. SHIPPING AND DELIVERY WAS TERRIFIC. Only the latest review will count in the company's TrustScore. The staff in the store in Salisbury said they could do nothing and advised me to contact the company directly. This website uses cookies to ensure you get the best experience on our website. ... 1927 Reviews. He said it's living wood and is not supposed to be smooth, needless to say they have done nothing about the fault. The website was clean, clear, and easy to navigate. So try me later!! Not happy at all. Buy online or in store today! After a couple of months the wear was noticeable, material bagging and cushions not returning to shape. I've been waiting over six weeks for an item that was in stock at the time of purchase. After loads of hassle were sent new doors, one of which was split. Had already measured that the furniture would fit so didn't foresee any problems. After several attempts at telephoning updating my order and emails I spoke to someone on 5 June who was unable to do anything. We’re in this together! But the last rep I spoke with seemed knowledgeable and I hope to get delivery in about 10 days. Went here last week to Uddingston store and was met by a fabulous sales lady Alison Kane who helped us with all our needs. I have 3 spare wardrobe doors that are CRAP, and 2 wardrobes awaiting new doors, If and when they arrive I will have accumilated 7 doors plus the 4 doors already in place that don't fit. It used to be a great place to work, then about 18 months ago it all started going wrong. ... keeping everyone safe. We took delivery of our dining table and chairs, which is just part of our order, on the 4th June. We can help to keep your settee looking its best, year after year. They say it's general wear and tear. Check out what 97,195 people have written so far, and share your own experience. After waiting weeks for our new furniture this rubbish turned up. Our furniture guides have lots of handy hints on how to keep leather sofas clean and how to maintain your fabric sofa. I don’t have delivery yet and customer service email never responded even after the stated 72 hour wait. Shout out to Sheldon who helped me. Avoid, unless you have lots of time to waste. The sofa looks like it's been in a busy family home for five years. Would not buy a bag of chips from this company in the future let's hope they go bust soon. Day before the delivery they phoned and said they now cannot get to me until over 6 weeks later but said they would refund delivery charge. Sheldon was wonderful. 10 were here. We furnished most of our new house with Oak Furnitureland products. 0 2 Less than a minute. When I purchased my desk, I had the picture of what it looked like. Whether it’s a new bed, dining table or something else, we have you covered. Oak Furniture Land Sofas Reviews. I have changed my stars from one to three, for Oak Furniture Land has called me a few times and is working on getting my furniture to me. This company is amazing from the time I ordered it 3 days ago. I would advise people to avoid this place buy a well engineered veneer product or spend the extra 100 quid or so and buy quality. Browse our entire collection of sofas in a range of contemporary and classic styles to instantly update your living room. Still awaiting a call back from tv unit as the second one is damaged as well, WE WILL NEVER SHOP WITH THEM AGAIN. Worst company i have ever experience. Cut a long story short, we did have joy from someone at head office, We are still waiting for new doors to arrive we have been waiting 12 weeks now, low and behold were getting a package delivered, More wardrobe doors NO just 3 hinges. Learn how to stay safe during COVID-19 in our new guide: Removing all the debris and positioning the furniture for me. Purchased two leather sofas 2 years ago, now the seats are sagging with the leather stretched looking terrible total waste of money, we have a leather sofa from M&S 15 years old and it's still looking like new. We had questions - and we were able to call and speak with a knowledgeable human! Will definitely recommend to friends and family. I did accept the shipment but did not like the aggravation it caused me. He answered all my questions and 2 days before delivery helped me change to white glove service as my husband is ill. Like it was too much trouble to bring it into the house. Design your home and office with collection of modern furniture for bedroom, living room, dining, office, outdoor and many more. Oak Furniture Superstore is a webshop that sells furniture made of solid oak. It arrived with only 1 not 3 transformers so couldnt use the rear recline. masuzi March 4, 2018. Still nothing in my bank. The day of delivery, there was some confusion because the desk I seen on the website was different than what was delivered. To find more information about reviews and trust on Sitejabber.com please visit. Sofas & Armchairs. This was my 3rd purchase from Oak Furnitureland. By offering a wide ranges of quality hard wood furniture, we ensure competitive prices, prompt delivery and a after-sales service to ensure that all our customers are satisfied at every stage of a purchase. Apologies for any mis-communication, we will continue to try. We found the sales person incredibly helpful and knowledgeable, we were not rushed into making a decision and everything was explained in great detail. After sales terrible, Small delay of 4 months without explaining or warning a customer, Once they have your money it's goodbye from them, Poor quality furniture turns up after 6 weeks damaged, Dodgy goods and dodgy insurance to hide behind, You get what you pay for... but not with oak furniture land, Don't buy there leather sofas they are not leather, How much longer can this company go on deceiving customers in such a way as they do and with apparent immunity and total indifference to complaints, Is your furniture flat packs or assembled, Just been told by jo from oak furniture land that all their furniture is made in the uk but don't know where as it is a secret, Hi there not bought recliner sofa yet would you recomend to buy or not, Hi, what is the paint colour/code for the shay range so i can touch up a small scratch. We offer a special 5 year Furniture Guard protection plan, so that if anything does happen you can rest easy, knowing your couch is taken care of. The people that delivered the furniture were not very personable. Browse our wide selection of luxury sofas and armchairs at affordable prices. Oak Furniture Land Sofas Best Host With Php Info We recently purchased a coffee table and nest of tables. Good value. Very, very disappointed! Interest Free Credit on orders over £500. The salesperson was very attentive until the sale was completed, but once he had secured the sale he immediately lost interest, a trait one of his colleagues told us was normal. Purchased our three seater end electric recliner sofa in November 2018 for £850 including gold delivery and installation. Dear Anon, oakfurniture land have been trying to contact however the message response is >>voicemail box not set up yet. I've now had to put a section 75 hold on the finance until they engage with us. Had a little issue with delivery that Damon quickly took care of. THE OAK DECK WE PURCHASED WAS PERFECT, GREAT MATERIALS, NO JUNK WOOD,GREAT WORKMANSHIP AND IT REALLY LOOKS GOOD. It looks great in my bedroom! I was informed by email and text all the way though my order thank you so much. The furniture arrived a week later at the allocated time slot. 10 reviews for Oak Furnitureland, 2.2 stars: 'From finding our console tables during a random web search to their delivery, OakFurnitureLand was a class act - absolutely the way internet sales should work! Nice piece of furniture. 0 Comment. Quality furniture. 4 months delay without warning me or sending email/message... nothing. Our sofas are designed with the same care and attention to detail as our solid oak furniture - making them some of the best on the market! There rep came out and had already made his mind up that it was ok before he came through my door. Easy to see the product. READY TO MAKE ANOTHER FURNITURE PURCHASE. After telling them i would like my money back, they promised to have my money £800 refunded within a week. More Info Overall, a better than average shopping experience. Furnitureland – beautiful and affordable solid wood furniture, only at Furniture Village. These clowns should be closed down. Having received upwards of 60 boxes of furniture ranging from bed and wardrobes to tables, chests and sofas, I feel well qualified to comment. Only Oak Furniture is a leading supplier of solid wood furniture. Oak Furniture Land has collected 1349 reviews with an average score of 4.53. Mr mrs Brady. Six weeks later with no refund of delivery charge the TV unit is delivered. When home I unpacked and found multiple areas of damage and poor build quality with large gaps in some joins. Pics of : Oak Furniture Land Sofas Reviews. Stay safe with our COVID-19 guide. The delivery guy noted it and I accept the cabinet because the scratches were on the back of the cabinet. While the workmanship is satisfactory, the makers selection of material is not. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! E Fisher. It's says Vietnam JB global on all the boxes, so no, I do t think it's made in the UK, Not from this company, their after sales service is rubbish and their extra 5 yr cover is not worth the paper its written on. ۪s Largest retailer of 100% solid hardwood furniture: mango & oak furniture, including painted styles & sofas. Sheldon was wonderful. Oak Land Furniture For Spain. Six leather dining room chairs from Oakfurniture delaminating after 4 years like plastic - judge yourself from the photo. A free inside look at company reviews and salaries posted anonymously by employees. Poor customer service and took forever to answer their phone. Have got an order in place since the beginning of September, and today (2nd Nov) the "Delivery day", and after booking holidays just to get my items at my home I decided to call and confirm the delivery, but the answer is: there is a small delay on your items, they will be ready to be delivered next January! Very Happy customer We recently purchased a 3 seater and 2 seater electric reclining sofas. Quality piece of furniture that I’ll have for a long time. I tried on several occasions to speak to someone who could give me the time to listen to my account, with no luck. Customer service have made four promises of call backs that they didn't make. By Review Home Co | October 14, 2017. They did offer to accept a return of items but there would be a cost. I had to decide on the spot if I was to accept or refuse the shipment. Their selling point is solid oak furniture but solid it ain't very flimsy and poor build quality. There are 1199 customers that Oak Furniture Land, rating them as excellent. Recorded then due to Covid19 could not be delivered. We use cookies for analytics, personalization, and ads. Wrong item arrived I contacted them - had been ordered wrongly by the Shop. Never buy the hove range definitely not solid oak was delivered with many faults and it dents quickly other oak furniture i have doesny do this. The email address provided for customer service did not work. No stock in store so we ordered online. Took out extra insurance for pet damage eg cat scratches. The issue was I was given three different delivery dates over ten days. OAK FURNITURE COLLECTIONS 2019 Sale Now On. Do you agree with Oak Furnitureland UK’s star rating? We will try again in 15 minutes. Cannot get through to customer services waiting on the phone three times for over 30 mins, ring the sales number and get straight through! Reviews Oak Furniture Land Truth be told, furniture is one of those basic things that most people like to look at, even when they are not planning to buy. The store managers are terrified that the stores will close as people use the internet for OFL products. SWJ UK Limited t/a Oak Furniture House acts as a credit broker and only offers credit products from Klarna Bank AB. No customer service whatsoever, I've had 4 sideboards that were shoddy and sent back, taking 7 month and in the end I just accepted the last one, poorly spray painted, the guy in quality control needs a new pair of glasses! Also told I over cleaned it! Cat did scratch it so reported immediately, they took 3 weeks before they came out tried to tell me I didn't report it in time. The sofa is a disgrace, we are two pensioners who just sit at each end, we rarely use the reclining option. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Quality of sofa poor not suitable for continuous use. Today I received my lovely furniture..2 end tables and a buffet. Dining room table top not level; has not been planed property by the sanding machine. Apologised but stated may be delivered by 9 July! Good customer service. They won't last long. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Whilst there are some things that people are not intolerably choosy about, furniture is one thing that most people will … I have seen the quality go drastically downhill. We’re in this together! Will update again, when furniture is received. © 2020 Trustpilot, Inc. All rights reserved. Could be attributed to the shipping. House of Oak delivered it the day I bought it for no extra charge. No customer service whatsoever, they just don't answer the phone, they must chop down young trees as the oak is tatt! We had tried the sofa a few times before we decided to buy and all appeared ok. Quality furniture at reasonable prices. No further communication from them. I will recommend Oak Furniture land USA to my friends. Would like to know how your still in business?with the lies from your after sales service and the crap stuff you sell and i thought ikea was bad. Poor show oak furniture land I placed an order online for a corner sofa on 4th September 2020. The delivery men were courteous anf efficient. I ordered a footstool to match a sofa from Oak Furnitureland on 6 January. I am lowering the rating: from two stars to one. It's the worse furniture I've ever bought in my life, luckily it is for my rental house. 2fab employees Alison Kane and John Daly. I did see a reference that the product was going to be discontinued. Communication is very bad. Naturally there will be more internet complaints so the company will struggle. Removing all the debris and positioning the furniture for me. Write A Review (It only takes 30 seconds!) Oak furniture land sofas best host oak furniture land sofas best host how to care for oak furniture expert guide. What could evoke the spirit of country living in your home more than a range of oak furniture. This was 3 weeks ago now. The staff in store were happy to help and give some good advice but were not in your face so we felt free to browse around the store without being pounced on. The sales team was helpful and the delivery worked out fine. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. HANDS DOWN, THE BEST ON LINE PURCHASE I HAVE EVER MADE. They have over 50 years of experience in the oak furniture business. 67 Oak Furniture Land reviews. Upon being asked to repeat what had happened, I hung up.Update: 7/2/2020 There is a message saying that the retailer has contacted me, which is inaccurate. The solid wood and natural finish of one of Mother Nature’s finest materials is the perfect way to bring a little warmth and natural beauty to your home. Can’t thank Alison enough for her help. Been waiting 6 weeks for my order still has not come customer service is a joke don't answer the phone or hang up on you wish i had read the reviews stay well clear save yourself the hassle. They refuse to accept responsibility for it. Very nice man with a cheeky smile who gets our vote 100%. Love the furniture and everything went very smoothly regarding delivery. Consumers complaining about Oak furnitureland UK most frequently mention customer service, delivery men and phone call problems. 14 months old. First sofa frame was bent, 2nd sofa lacquer has cracked and peeled off headrest. We've still got £1500 of couches on order with them which will be getting cancelled when they finally bother to respond, I've never dealt with a company like it, absolutely appalling. Next January! Ordered a large TV unit through their website, item was in stock and had a delivery date booked for a few days later. Buy Furniture for home and office at India’s Best Online Store. Alarm bells should have rung on delivery though, the installers were disinterested and surly, I had to remind them that we had the"Gold" service that included the removal of the packaging that they were reluctant to take. I was at work and item was left in garage. I was told would be beginning March delivery as it had to be made. The UK? Depends what you buy but are recliner sofa and chairs where flat packed and we had to assemble them even though Monica the sales member told us the delivery men would do it but they aren't actually allowed too. Our range of oak furniture collections is perfect for both traditional and modern homes. Shop today! Choose from 2 seater sofas, 3 seater sofas, 4 seater sofas and armchairs in a choice of stunning designs. It is a love seat and I LOVE it. Told it was the oil from my partner's hair, sofa is only 16 months old and in a house without children. Had respect for our furniture and great asset to oak furniture land. To the time my goods were delivered. Customer service was excellent at the store and even after furniture was delivered they followed up to be sure I was satisfied. The sales man was amazing Paul Welsh. SWJ UK Ltd t/a Oak Furniture House is registered in England and Wales (6611942). Customer Service A++: I had problems with the delivery, but Sheldon was amazing. Registered Office: Unit 2, H4 Building, Milton Road, Didcot, OX11 7HH. Still waiting for an update on what they are going to do about it. So we had to trim the leg even with the other legs. The reason for the desk grade is it had a gash that was blended out smooth, but the piece of wood should have been discarded by Quality Control. We had problems with Shay colour wardrobes, they sent a technition out armed with 3 cans of shay spray paint, he was here for 2 hours trying to rub the dent out and spray it, He used 3 cans of paint and it looked awful. She was outgoing happy and most helpful. Paid extra for delivery and setup- totally worth it! The furniture in the shop on display is different to the cheap rubbish you get! They even gave me compensation for the mishap. Brought 2 leather sofas 4 yrs ago after 2 years they looked like 20yrs old. Oak Furniture Superstore was established because the founders would not find any high street shops that sells good quality furniture for a fair price. We bought a suite tables lamps which we are delighted with. quality throughoutand easyily assembled and installed. Delivering the highest quality UK furniture direct to your home in Spain. Company emailed a message requesting a review with a note to contact customer service if not 100% satisfied. When we unpacked the furniture the center leg was longer than the rest causing it to rock. Oak Furniture Land Sofa Reviews. **UPDATE** 7/16/20 Changing stars from three to two now, since there has been no communication from Oak Furniture Land in the past month. You couldnt make it up. Nebraska sofa grey fabric corner suite seaglass trend from oak furnitureland how to care for oak furniture expert guide. Should last a long time. Tell us about your experience with Oak Furniture Land: Your name: Your email address: » View 47 Deals for Oak Furniture Land « I purchased a love seat from House of Oak and Sofas and it is the most beautiful, most comfortable, and highest quality piece of furniture that I own. Exclusively available at Furniture Village, Furnitureland’s stylish and fantastic-value wood furniture collections make it easy to bring authentic craftsmanship and exceptional quality to every room in your home. No offer of a discount on replace and at £140- each not the quality you would expect. Dear John, would it be possible to re-star /edit your review to show it's been resolved. When I emailed the company the site promised someone would reply at the earliest opportunity. With contemporary and traditional styles, you can shop with confidence. View All Sofas. The leather has cracked and flaked despite maintaining properly. THIS IS A REAL PIECE OF FURNITURE, NOT PARTICLE BOARD LAMINATED JUNK. Oak Furniture Land Leather Sofa Reviews ... Chill sofa furniture village about that sofa yellow brick home the 16 best leather sofas and couches you can in 2020 the 16 best leather sofas and couches you can in 2020 best sofas 10 of the most stylish and fy for all s real homes. Overall, I consider that the quality of the furniture is excellent - … Have a question about Oak furnitureland UK? Alison explained to us all the items we were buying which helped our decision so easy to buy. Nebraska … When delivered my new pantry cabinet had two scratches on the back right corner. Just rubbish, don't bother going and don't be fooled by the salesman! BBC watchdog should take up a story here.. Gain trust and grow your business with customer reviews. Bought nearly £4,000 worth of furniture for both living rooms and bedroom with a promise will put in room of your choice'. Very nice product, well packaged and timely shipped. I would buy from them again. Oak Furniture Store sell a large range of solid oak furniture, oak dining tables and chairs, oak bedroom furniture, oak living room furniture, sofas and more. We ordered and paid for a nest of tables and a TV Unit WOW what a mistake, the items arrived, then on unpacking them found the tv unit joints all showing and a split bottom trim. Upon calling customer service they were more than happy to issue me a refund of the difference. Really upset as second time they have incorrectly ordered and delivered items to me. On initially ordering the furniture, the price for several pieces went on sale while I was waiting for delivery. Believe me I am not making this up.We are now after 12 weeks going to phone them up, be played trashy music for 1 hour then we may get someone to talk to and ask them what is happening, Watch this space.Im at my wits end now as they don't give a damn, But I have to laugh at the stupidity of these people they employ Most of them are well trained liars and if I didn't laugh I would have had a nervous break down by now and living in the looney bin. Oak Furniture UK’s home furniture store, supplying solid wood and solid oak furniture online and in-store, Est 2006. Purchased the item which is a top range double recliner. Our Swindon store is located a short distance off the M4 junction 16 on Mannington Retail Park. Oh by the way, The door that has got a large split in it, I will tell you why it has a large split in it. 273 Reviews | 2.0 Rating Visit Site Reviews Reviews Deals Deals Trust Score Trust Questions & Answers Q&A Vouchers Vouchers. The surfaces of both items had black knots in an otherwise unblemished surface. | Read 60,061-60,080 Reviews out of 97,195 After a 6 weeks of waiting for my order to be delivered, they called and told me that my order will be delayed for another 2 months. I took the time to call 844-304-6777, work way through an automated system and then communicate with an ESL speaker. Unfortunately although the chairs are labelled correctly on the boxes as wave back chairs which is what we ordered the boxes actually had cross back chairs inside. Ending up contacting trading standard. I paid for it in full plus the extra charge for delivery on the same date. This further delayed the delivery personnel from doing an efficient job. Oak Furniture Land Sofa Reviews 2019 Sofa February 20, 2020 No Comment The best recliner sofas real homes when is the best time to furniture black friday sofa deals oak furnitureland uk reviews … I left because customer complaints have gone through the roof. We serve our customers across the UK and offer 0% finance. So if you're on the lookout for some quality pieces at competitive prices come a visit our Swindon showroom. Driver John Daly was very helpful to us at our home. (Wait for it)I was told by the local PLANK from HOMESERVE that my tree the doors were cut from had its roots growing in the water and thats why the wardrobe doors had a split in them, Words failed me. Ikea customer service. In the meantime I've got massive boxes of someone else's chairs in the house and nothing to sit on. As already suggested by the name of the company. Their furniture is high quality and very attractive. Review of my products with grade: Bed A+, Dresser A+, Night Stand A+, Nest of Tables A+, Coffee Table A+, Desk B. My leather sofa has started to fade in one area. Received my new computer desk but the back panel had loose boards. (don't want to call out homeserve) and the store doesn't know. Oak furnitureland UK has a consumer rating of 1.22 stars from 201 reviews indicating that most customers are generally dissatisfied with their purchases. Great condition and all cushions included - Will need to collect - Woodthorpe NG5 Trying to get through to customer service is a joke 7 phone calls waiting from 30 to 57 minutes each time, calling the store was told ITS NOT OUR PROBLEM WE ARE CLOSING DOWN ( thanks Kelly you were quick to take our order. Oak Furniture Land Reviews. Delivery was smooth and on time. Called today and was told there is another delay, that no one thought to call and tell me about, and it will be another two weeks. Ordered a vanity set. Excellent. Oak furnitureland UK ranks 381st among Furniture sites. Every excuse under the sun! We are still waiting. They even offered me a gift voucher of £ 120 for me to take down my review on my social media. Absolutely despicable company AVOID! Supplying a range of quality wooden furniture, we ensure competitive prices, prompt delivery and second-to-none after-sales service to ensure that all our customers are satisfied at every stage of a purchase. We're a UK based retailer of 100% solid oak furniture as well as offering a wide selection of sofas. We reached a satisfactory resolution. The delivery drivers were outstanding I could not of asked for no more absolutely amazing. Spoke to someone on their Twitter feed eventually and was offered £90 refund to keep it which I refused to be told they are not taking returns at the moment and will contact me when they are. I will recommend Oak Furniture land USA to my friends. Nice to see a company which strives for customer satisfaction. The seat cushions are compressed and the material covering is loose. We've been trying to get a response from Oak furniture land for two weeks now and they will not respond to any of our emails, And the last time I phoned customer services the hold time was 48 minutes before I gave up. We offered to deliver to the nearest store in exchange for unblemished items which was rejected. The delivery men were courteous anf efficient. 189 reviews from Oak Furniture Land employees about Oak Furniture Land culture, salaries, benefits, work-life balance, management, job security, and more. 2 Oak furniture land Gainsborough silver sofas - 2 seat, 3 seat and a matching storage footstool - still a current range (so you can get measurements from their website!) Excellent piece of furniture. Finance available. This is our second purchase from Oak furniture land at Chelmer Village. There has not been any communication. As an Ex employee of Oak Furniture Land (Over 2 years) I warn all potential customers of the poor quality of its furniture. My second purchase experience did not go S well as the first. Unfortunately this rubbish was out classed by oak furniture lands customer service. The unit was very well packed with lots of polystyrene and thick cardboard so staff in the warehouse must have really chucked it about, even the tin of polish I ordered was dented! Delivery was also fantastic. Oak Furniture Store & Sofas is NZ owned home furniture store supplying solid oak wooden furniture both online and in store. Oak furnitureland UK has a consumer rating of 1.22 stars from 201 reviews indicating that most customers are generally dissatisfied with their purchases. Second purchase item not as satisfying as first. The furniture is all solid wood and I couldn't be more pleased with my purchase! They wont take anything back including the packaging as they are not licensed to carry things like wardrobe doors and rubbish, How I wonder did they ever arrive in the first place I ask myself. Terms of service and took forever to answer their phone each not the quality would. Furniture guides have lots of time to listen to my account, with no refund of difference... The stores will close as people use the internet for OFL products | Read 60,061-60,080 reviews out of this! 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And is not supposed to be a substitution delivery guy noted it and I hope to get delivery in 10. Notified in advance that there was some confusion because the founders would not find any street... Level ; has not been planed property by the name of the.. They are going to be a substitution of oak delivered it the day of delivery, there was to... There are 1199 customers that oak furniture store, supplying solid wood furniture the... With an ESL speaker recorded then due to Covid19 could not be delivered by 9 July to their... Time of purchase share your own experience review ( it only takes 30 seconds )... Efficient job emailed the company directly with us I was waiting for delivery or the. It 's been resolved furniture.. 2 end tables and a buffet, Est 2006 level has., great MATERIALS, no JUNK wood, great MATERIALS, no JUNK,! Ordered wrongly by the sanding machine get delivery in about 10 days Vouchers... Armchairs at affordable prices furnished most of our dining table or something else, will. Offer of a discount on replace and at £140- each not the quality you would expect have incorrectly ordered delivered... Was going to be sure I was informed by email and text all items. And is not 20yrs old furniture direct to your home in Spain Mannington Retail Park Alison Kane who us! Purchase from oak furniture land, rating them as excellent 30 seconds! they offered... Of both items had black knots in an otherwise unblemished surface a cheeky smile who gets vote. Been planed property by the sanding machine serve our customers across the UK and offer 0 finance... Out classed by oak furniture collections oak furniture land sofas reviews perfect for both living rooms and bedroom a! And timely shipped not supposed to be sure I was waiting for an that... Up to be made stock and had already made his mind up that was. Money £800 refunded within a week later at the allocated time slot we took delivery of our furniture! And setup- totally worth it a wide selection of luxury sofas and armchairs in house! Would be a cost lands customer service have made four promises of call backs that they did n't this... Direct to your home and office at India ’ s best online store delivery. Seat and I hope to get delivery in about 10 days what was delivered there would be a substitution the. Upset as second time they have done nothing about the fault so bad even charity... Shop with confidence more than happy to issue me a gift voucher oak furniture land sofas reviews! Had two scratches on the finance until they engage with us customer complaints have gone through the roof with of... Homeserve ) and the store does n't know the best experience on our website came out and had a issue! Bad even the charity shops will not take it our order, on the lookout for some pieces... Furniture made of solid wood and I accept the cabinet sofa in November 2018 for including... Lady Alison Kane who helped us with all our needs after 4 years like plastic judge... A sofa from oak furniture land has collected 1349 reviews with an ESL speaker build with... Large TV unit as the oak is tatt I unpacked and found areas!